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AI Agents (4)

A wide, modern abstract illustration featuring a faceted charcoal gray prism with slight transparency against a light teal and sage background.

6 min read

7 AI Predictions That Will Shape Associations in 2026

Mallory Mejias: Jan 5, 2026, 10:30:51 AM

We're officially in the second half of the decade. And if 2025 felt like the year AI went from interesting to unavoidable, 2026 is shaping up to be...

AI Agents Artificial Intelligence Leadership Member Services Open Source AI Education

Cheerful cartoon hotel concierge with open arms at a modern, colorful front desk.

4 min read

The Future of Member Services: When "World-Class" Actually Becomes Possible

Mallory Mejias: Jan 5, 2026, 6:30:00 AM

Every association claims to offer excellent member service. Mission statements promise it. Strategic plans prioritize it. Staff work hard to deliver...

AI Agents Artificial Intelligence Member Services

Sidecar Sync Podcast episode 115 cover featuring Amith Nagarajan and Mallory Mejias

36 min read

The New Year AI Checkup: What We Got Right in 2025 and What’s Coming in 2026 | [Sidecar Sync Episode 115]

Mallory Mejias: Jan 2, 2026, 11:09:49 AM

Summary: In this annual predictions spectacular, Amith Nagarajan and Mallory Mejias kick off 2026 by looking back at how well their 2025 AI forecasts...

AI Agents Artificial Intelligence Sidecar Sync Podcast AI Voice Answer Engine Optimization AI Education

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5 min read

What 100 Trillion Tokens Reveal About How People Actually Use AI

Mallory Mejias: Jan 2, 2026, 10:17:23 AM

There's a lot of speculation about how people use AI. Productivity boosters. Coding assistants. Research tools. The assumptions tend to skew toward...

AI Agents Artificial Intelligence Open Source

Neon Tetris-inspired game screen showing AI components—Models, APIs, Data, Workflows, and Security—stacking to form an agent builder interface above vendor logos with a glowing “Optionality” score counter.

6 min read

The Agent Builder Trap: What Association Leaders Need to Know Before Committing to a Platform

Mallory Mejias: Oct 13, 2025, 11:54:20 AM

OpenAI just unveiled AgentKit—a no-code platform that lets anyone build AI agents. In theory, you, a non-technical association professional with zero...

AI Agents Artificial Intelligence OpenAI

Blueprint-style orchestra of AI agents led by an association professional conductor, labeled like schematics.

7 min read

Episode 100 to 200: Why Agents Will Define the Next Era of Association AI

Mallory Mejias: Sep 30, 2025, 11:14:53 AM

In Episode 100 of the Sidecar Sync, we made several predictions about what's coming. One stood out: by Episode 200, hundreds of associations will...

AI Agents Artificial Intelligence AI Data Platform

41 min read

Getting Your Board on Board with AI | [Sidecar Sync Episode 82]

Mallory Mejias: May 19, 2025, 8:20:53 PM

Summary: In this episode of the Sidecar Sync, Amith Nagarajan and Mallory Mejias take on one of the most pivotal—and often overlooked—challenges in...

AI Agents Sidecar Sync Podcast AI Models

4 min read

Banking on Better Service: What Associations Can Learn from Wells Fargo's AI Success

Mallory Mejias: May 12, 2025, 1:46:32 PM

Wells Fargo recently made waves with their AI assistant that handled an impressive 245.4 million customer interactions in 2024—double their initial...

AI Agents Member Services

33 min read

Fargo vs. Klarna & The Rise of Reasoning Models | [Sidecar Sync Episode 81]

Mallory Mejias: May 9, 2025, 2:18:48 PM

Summary: This week on the Sidecar Sync, Amith Nagarajan and Mallory Mejias explore Wells Fargo’s virtual assistant “Fargo” and how it stacks up...

AI Agents Sidecar Sync Podcast AI Models

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