6 min read
You open a browser tab, type a question into a chat interface, and watch as a highly sophisticated response appears on your screen in seconds. The output is impressive. It might be a draft of a member renewal email, an outline for your upcoming...
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5 min read
Walk into any association board room and mention artificial intelligence, and you will likely hear the same heavy sigh. The consensus is usually that...
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32 min read
Mallory Mejias: Oct 12, 2026, 5:26:32 PM
Summary: A chatbot can tell you what to do, but an agent can actually do it. In Part 3 of the refreshed Fundamentals of AI series, Amith Nagarajan...
5 min read
Every week brings a headline about a new artificial intelligence breakthrough. A major lab releases a model that shatters previous benchmarks. A day...
5 min read
Imagine opening the door to a taxi, sliding into the back seat, and finding the driver's seat completely empty. For a moment, the absence of a human...
5 min read
Look at any standard process documentation in your association. You will likely see a flowchart made of two primary shapes. Rectangles represent...
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38 min read
Mallory Mejias: Oct 5, 2026, 9:52:19 AM
Summary: A surprising amount of the work we hand to AI isn't writing at all—it's deciding. Amith Nagarajan and Mallory Mejias sort through a busy...
3 min read
On a recent episode of the Leading Learning podcast, JD Dillon made a point that should land hard with anyone planning AI training for an association...
5 min read
When membership organizations decide to modernize their technology, the immediate instinct is to look for technical talent. The assumption is that...