5 min read
For decades, the standard for success in member services has been defined by the dashboard. We look for green lights, low numbers, and empty queues. If the number of open tickets is low and the resolution time is fast, we assume the organization is...
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7 min read
Many association leaders treat artificial intelligence like an optional professional development elective. They might offer a stipend for an online...
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40 min read
Mallory Mejias: Aug 10, 2026, 11:22:59 AM
Summary: In this interview episode, Mallory Mejias and Amith Nagarajan sit down with Torey Carter-Conneen, CEO of the American Society of Landscape...
5 min read
The reality of cybersecurity changed in mid-July when a fully autonomous attack hit Hugging Face, the world's largest hub for open-source AI models....
5 min read
In the middle of July, the digital infrastructure of Hugging Face, a central hub for the global artificial intelligence community, experienced a...
5 min read
Imagine booking a five hundred seat jumbo jet just to fly a single passenger across the country. The plane will certainly get the job done, but the...
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42 min read
Mallory Mejias: Jul 31, 2026, 1:02:15 PM
Summary: This week, Amith Nagarajan and Mallory Mejias unpack a whirlwind of AI developments shaping the future of associations. From Anthropic’s...
6 min read
Many association executives feel a reflexive hesitation when they hear about powerful new artificial intelligence models emerging from international...
5 min read
Imagine a high-stakes professional sports match where the rules are being written as the players run down the field. One team introduces a new play...