5 min read
Why Your AI Culture Is Your Greatest Competitive Advantage
When association leaders discuss the future of artificial intelligence, the conversation almost inevitably turns to talent. The instinct is sound:...
5 min read
When association leaders discuss the future of artificial intelligence, the conversation almost inevitably turns to talent. The instinct is sound:...
45 min read
Summary: In this jam-packed “mini” episode, Amith Nagarajan and Mallory Mejias break down a whirlwind of recent AI model releases—from Anthropic,...
5 min read
This post draws on Wharton professor Ethan Mollick's recent article, "The IT department: Where AI goes to die," which we analyzed on a recent episode...
5 min read
I'm sitting here on Day 3 of digitalNow 2025 in Chicago. Over the past few days, we've seen incredible sessions on implementation, infrastructure,...
6 min read
Day 2 of digitalNow 2025 just wrapped in Chicago. Over the past two days, we've seen incredible sessions from association practitioners, AI experts,...
4 min read
Most AI policies read like a list of don'ts. Don't share confidential data. Don't trust AI outputs. Don't use unapproved tools. Don't, don't, don't....
4 min read
Year one: Let's experiment with AI! Education staff use AI for course descriptions. The membership department uses AI to draft renewal emails.
7 min read
Here's the reality: There's a version of your association that costs less to run, serves members faster, and delivers personalized value at scale....
8 min read
Here's a frustrating reality: Your team members are quietly achieving 2-3x productivity gains with AI, cutting tasks that used to take hours down to...