5 min read
The Pfizer Playbook: 3 Non-Technical Moves to Transform Your Association
Association leaders often approach new technology with a familiar playbook. They form a committee, draft a comprehensive request for proposals, hire...
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5 min read
Association leaders often approach new technology with a familiar playbook. They form a committee, draft a comprehensive request for proposals, hire...
5 min read
When association leaders discuss the future of artificial intelligence, the conversation almost inevitably turns to talent. The instinct is sound:...
45 min read
Summary: In this jam-packed “mini” episode, Amith Nagarajan and Mallory Mejias break down a whirlwind of recent AI model releases—from Anthropic,...
5 min read
This post draws on Wharton professor Ethan Mollick's recent article, "The IT department: Where AI goes to die," which we analyzed on a recent episode...
5 min read
I'm sitting here on Day 3 of digitalNow 2025 in Chicago. Over the past few days, we've seen incredible sessions on implementation, infrastructure,...
6 min read
Day 2 of digitalNow 2025 just wrapped in Chicago. Over the past two days, we've seen incredible sessions from association practitioners, AI experts,...
4 min read
Most AI policies read like a list of don'ts. Don't share confidential data. Don't trust AI outputs. Don't use unapproved tools. Don't, don't, don't....
4 min read
Year one: Let's experiment with AI! Education staff use AI for course descriptions. The membership department uses AI to draft renewal emails.
7 min read
Here's the reality: There's a version of your association that costs less to run, serves members faster, and delivers personalized value at scale....