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For nearly three decades, the blank rectangular search box has been the undisputed front door to the internet. We type in a few keywords, hit enter, and receive a list of blue links to navigate. It is a retrieval mechanism—a digital card catalog for...
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When organizations begin exploring artificial intelligence, the natural instinct is to reach for the most famous, most advanced models available. If...
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For decades, the user interface was the product. When an association purchased an enterprise software system, the implicit agreement was that staff...
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For the better part of two decades, the ultimate metric of success for associations has been website traffic. Every few years, organizations embark...
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Associations are remarkably adept at creation. When a new industry challenge arises, a new committee is formed. When members request a specific type...
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When a highly anticipated technology suddenly goes dark, it is easy to assume the entire sector is in trouble. Recently, the web and mobile...
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Imagine you want to answer a seemingly simple question about your association's membership: Are there geographic trends in your year-over-year...
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This post draws on Wharton professor Ethan Mollick's recent article, "The IT department: Where AI goes to die," which we analyzed on a recent episode...
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For many association professionals, the path from a great idea to a finished visual asset is often blocked by a significant bottleneck. You might...