4 min read
The Lonely Work of Innovation: Why Being Right Too Early Still Beats Being Late
I recently interviewed Thomas Altman on the Sidecar Sync podcast, and his story perfectly illustrates the innovation journey many of you are already...
4 min read
I recently interviewed Thomas Altman on the Sidecar Sync podcast, and his story perfectly illustrates the innovation journey many of you are already...
5 min read
Three years ago, if you'd told association leaders that AI would be writing their member communications, answering complex certification questions,...
5 min read
You get it. You're reading about AI, experimenting with tools, maybe even using GPT-5 already. But when you bring up AI education at the board...
5 min read
In November 2023, the American Academy of Professional Coders (AAPC) made a move that surprised many in the association world: they acquired Semantic...
5 min read
Nine out of ten nonprofit leaders say technology is vital to their success. Yet most spend less than 3% of their budgets on it.
5 min read
While you're reading this, AI bots are likely scanning your association's public website, harvesting your blog posts, event descriptions, and...
4 min read
Year one: Let's experiment with AI! Education staff use AI for course descriptions. The membership department uses AI to draft renewal emails.
7 min read
Here's the reality: There's a version of your association that costs less to run, serves members faster, and delivers personalized value at scale....
8 min read
Here's a frustrating reality: Your team members are quietly achieving 2-3x productivity gains with AI, cutting tasks that used to take hours down to...