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Digital Transformation (2)

Illustration of a chef engaging multiple senses simultaneously by tasting broth, adjusting a stove dial, and reading a recipe.

5 min read

The Future of Interaction: Why Voice and Multimodality Are Essential

When the first tablet computers hit the market, there was no training manual required. People simply touched the glass, and the interface responded....

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An illustration of a highly organized mailroom with hundreds of sorting cubbies next to a large, heavy steel vault.

5 min read

Why 'Flash' Models Are the New Workhorse for Association AI Agents

For the past few years, the narrative surrounding artificial intelligence has been dominated by a single, relentless pursuit: the race for the...

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Illustration of a brass magnifying glass resting on an open leather reference book with index cards on a desk.

5 min read

The End of the Search Box: Why Your Association Needs a New Strategy

For nearly three decades, the blank rectangular search box has been the undisputed front door to the internet. We type in a few keywords, hit enter,...

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5 min read

Diffusion Models: The New Goldilocks Zone for AI Workloads

When organizations begin exploring artificial intelligence, the natural instinct is to reach for the most famous, most advanced models available. If...

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5 min read

Why Your Member Portal Is Becoming a Digital Airport

For the better part of two decades, the ultimate metric of success for associations has been website traffic. Every few years, organizations embark...

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Illustration of a gardener using steel shears to prune a dead branch from a bonsai tree.

5 min read

Why Your Association Needs to 'Kill' Its Legacy Projects

Associations are remarkably adept at creation. When a new industry challenge arises, a new committee is formed. When members request a specific type...

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Illustration of a botanical conservatory with an empty central planter surrounded by rapidly growing new plants, representing the evolution of AI video models.

5 min read

The Death of Sora and the Real Future of AI Video

When a highly anticipated technology suddenly goes dark, it is easy to assume the entire sector is in trouble. Recently, the web and mobile...

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A brass magnifying glass focusing on a section of a complex architectural blueprint.

5 min read

Stop Fearing Your 'Dark Databases': A New Way to Map Your Data

Imagine you want to answer a seemingly simple question about your association's membership: Are there geographic trends in your year-over-year...

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Flat illustration of a tuning fork being struck near a wine glass, with visible vibrations rippling through the glass.

5 min read

Stop De-Weirding Your AI: Why Enterprise Logic Kills Innovation

This post draws on Wharton professor Ethan Mollick's recent article, "The IT department: Where AI goes to die," which we analyzed on a recent episode...

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